In Canada, the implementation of next-generation 9-1-1, or NG9-1-1, will take place over the next three years.
What is next-generation 9-1-1? Next-generation (NG)9-1-1 is a mandatory replacement of the current 9-1-1 infrastructure and systems across Canada. The current 9-1-1 system has reached end of life. It cannot keep up with evolving technologies and current expectations of a modern emergency communication 9-1-1 system.
This will create an environment where new methods of communication such as text, photos and video can be sent to Public Safety Answering Points. This will provide greater situational awareness and enable efficient sharing of information to deliver the right resources, to the right location in the fastest way possible, to people in need of emergency response.
The New Brunswick 911 Bureau is working with the Public Safety Answering Points (PSAPs) and service delivery stakeholders to transition and migrate the legacy system to the new NG9-1-1 platform over the next few years.