Government of New Brunswick

Addiction and Mental Health Helpline

Are you struggling and need someone to talk to?


Call the free provincial addiction and mental health helpline 1-866-355-5550  

We can help, by providing 24/7: 
Safe and non-judgemental space to talk
Resources to help you manage
Referrals to healthcare providers for individualised treatment

In the case of an emergency, call 9-1-1.

Struggling with your mental health or substance use can feel overwhelming and isolating. It’s okay to not feel okay, but no-one should suffer in silence. If you are struggling with: 

  • Substance use (alcohol, cannabis, prescription drugs, etc.) 
  • Gambling 
  • Mental health issues 

Help is available 24/7 through our free confidential bilingual helpline. Our team of professionals is ready to listen, support and guide you towards wellness.  

We understand that reaching out is not always easy, but it’s a step towards healing and feeling better. Whether you need someone to talk to, resources to manage your symptoms, or a referral for individualised treatment services, we are here for you.  We provide a non-judgmental, compassionate, and confidential environment.    

Don’t wait any longer to get help for your mental health or substance use issues.  

 

What to expect


The addiction and mental health helpline will offer a free, bilingual (French and English), and confidential one-on-one approach to help people of all ages. 
 
It is available 24/7 and will be staffed by CareCoaches, who are trained clinicians.  CareCoaches will be available from 8 a.m. to midnight with Tele- Care 8-1-1 providing after-hours support.

When you reach out to the free 24/7 provincial addiction and mental health helpline, you can expect:

  • Navigation support and referrals to government services and community agencies that contribute to the delivery of substance use, gambling, and mental health services including such issues as:
    • difficulty coping with stress   
    • self-harming thoughts or behaviors
    • overwhelming feelings of anxiety
    • Feelings of depression
    • Being worried about your thinking 
  • Support and guidance to families, friends, community agencies and others through education, outreach, and consultation 
  • Coaching by providing supporting information and education to help with your concerns 
  • Crisis intervention and dispatching to regional Addiction and Mental Health Mobile Crisis Services and emergency services when appropriate 
  • Follow-up phone calls (with your consent and when appropriate) 

Help is available. Call 1-866-355-5550 to speak with a CareCoach.

Online support, services and information are also available at  Home - Bridge the gapp